Gym membership software · Canada
Gym membership software that sells, renews and collects every plan automatically
Gym membership software manages the whole life of a membership: the plan a member buys, the payments it generates, the renewal, the freeze, the upgrade and the win-back when it lapses. Tuckly automates each step for gyms in Canada, so fees arrive by Cards, Pre-authorized debit (PAD) and Apple Pay on the due date and the front desk stops chasing.
From $65/month · Cards · GST/HST invoices included
Quick answer
What is gym membership software?
Gym membership software is the part of a gym management platform that tracks who is a member, what plan they are on, when it expires, whether it is paid and what happens next. Good membership software does the follow-up for you: it charges recurring plans automatically, sends a reminder with a payment link when a plan is about to expire, blocks check-ins when it has lapsed and sends an offer when a member has been gone a month.
Tuckly supports every membership model a gym in Canada sells: monthly, quarterly and annual plans, class packs, personal-training packages, family and corporate memberships, trial passes and day passes, with pro-rated upgrades and freezes built in.
- Any plan type: recurring, fixed-term, packs, PT, family, corporate
- Auto-renewal by card and pre-authorized debit with failed-payment retries
- Expiry reminders with payment links on WhatsApp and SMS
- Freeze, transfer, upgrade and refund in two clicks
- Check-in blocking for lapsed or unpaid members
- Win-back campaigns for expired members
What Tuckly includes
Plans & profiles
Every member’s plan, history, documents and notes on one screen.
Recurring billing
Auto-charge by card and pre-authorized debit via Stripe, or payment links for everyone else.
Renewal reminders
Before expiry, on expiry and after, on WhatsApp and SMS, without staff typing a word.
Self-service app
Members renew, upgrade and download invoices themselves.
GST/HST invoices
A numbered invoice with your Business number (BN) on every payment, cash included.
Membership reports
Active members, renewals due, dues outstanding and churn by plan.
The membership lifecycle, automated
What Tuckly does at each stage so your team does not have to.
- 1
Enquiry to sign-up
Leads from walk-ins, your website and social ads land in the CRM. A trial pass or membership is sold with a payment link and a digital waiver.
- 2
First payment
Ethan Campbell pays by card and pre-authorized debit. Tuckly issues the GST/HST invoice, sends the receipt on WhatsApp and SMS and activates check-in access.
- 3
Every renewal
Recurring plans charge automatically. Fixed-term plans get a reminder three days before expiry with a one-tap payment link.
- 4
Missed payment
Failed charges retry; unpaid members get a reminder sequence and are blocked at the door until they pay from the link.
- 5
Freeze, upgrade or transfer
A travelling member freezes for a month, a regular upgrades to annual with a pro-rated credit, a family adds a second member, all from the app or the desk.
- 6
Lapse and win-back
Expired members get an automated offer at 30 and 90 days. Reports show who came back and what it was worth.
Membership plans for every gym model
Set up a plan once and sell it forever. Choose the duration, price, GST/HST treatment, access hours, locations, class allowance and whether it auto-renews. Attach a joining fee or a discount code. Plans appear in the member app and on payment links, so a new member can buy without anyone at the desk.
- Monthly, quarterly, half-yearly and annual plans
- Class packs and session packs with expiry
- PT packages assigned to a trainer
- Family and couple plans with a primary payer
- Corporate memberships billed to a company
- Trial passes, day passes and guest passes
Renewals and dunning without the awkward conversation
Most gyms lose 5–10% of revenue to late and missed renewals. Tuckly removes the human step: members on recurring plans are charged on the due date, everyone else gets a polite reminder with a pay link on WhatsApp and SMS before, on and after the expiry date, and the door only opens for paid members. Staff see a single dues list with one-tap reminders for the few who still need a call.
Freezes, transfers, upgrades and refunds
Life happens to members. Tuckly handles a one-month freeze for travel or injury, a transfer to a friend, an upgrade from monthly to annual with pro-rated credit, a move to another branch and a partial refund, each in a couple of clicks, each logged on the member’s record and each reflected in the next invoice.
Loved by gym owners
What gym owners in Canada say
“We used to spend the first week of every month chasing fees on WhatsApp. Now the reminders and payment links go out on their own and dues are collected before I even look at the dashboard.”
Owner, Northline Athletic, Toronto
62% fewer overdue payments
“Biometric check-in blocks expired members automatically. No more awkward conversations at the desk, and renewals happen on the spot through the app.”
Manager, Vancouver Athletic, Vancouver
3 hrs saved per day at the front desk
“The GST/HST invoices alone were worth it. My accountant gets a clean export every month instead of a shoebox of receipts.”
Founder, Calgary Strength Co., Calgary
100% of payments invoiced automatically
Gym membership software pricing in Canada
Starter
For new and single-trainer gyms getting organised.
$648 billed yearly
- Up to 200 active members
- 1 location
- 2 staff logins
Growth
For growing gyms that want automation and classes.
$1,296 billed yearly
- Up to 1,000 active members
- 1 location (+1 add-on)
- 10 staff logins
Pro
For established gyms and chains with multiple locations.
$2,592 billed yearly
- Unlimited members
- Up to 5 locations
- Unlimited staff logins
Enterprise & franchises
More than 5 locations, custom integrations, SLAs and on-site training. Priced per location.
All prices in CAD, exclusive of GST/HST. 14-day free trial on every plan. No setup fees, no transaction fees.
FAQ
Gym membership software: common questions
What is the best gym membership software for small gyms?
Can gym membership software charge members automatically?
How does the software handle membership freezes?
Can members renew their own membership?
Does it support family or corporate memberships?
Can I import memberships from Excel or my old software?
Keep exploring
From the blog
7 best gym membership software for small gyms in 2026
The seven gym membership software platforms that small gyms shortlist in 2026, compared on auto-billing, renewals, reminders, invoicing and price: Tuckly, Gymdesk, PushPress, Zen Planner, TeamUp, GymMaster and Mindbody.
How to price gym memberships in 2026: a step-by-step guide
Most gyms under-price for years. Here is a simple, repeatable method to set monthly, quarterly and annual membership prices that cover your costs and leave a healthy margin.
12 gym member retention strategies that actually move the numbers
Acquiring a member costs five times more than keeping one. These twelve retention strategies, from onboarding to win-back, are the ones gyms report moving monthly churn from 6% to under 4%.