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Gym membership software · United States

Gym membership software that sells, renews and collects every plan automatically

Gym membership software manages the whole life of a membership: the plan a member buys, the payments it generates, the renewal, the freeze, the upgrade and the win-back when it lapses. Tuckly automates each step for gyms in United States, so fees arrive by Credit & debit cards, ACH bank debit and Apple Pay on the due date and the front desk stops chasing.

From $49/month · Credit & debit cards · Sales tax invoices included

Quick answer

What is gym membership software?

Gym membership software is the part of a gym management platform that tracks who is a member, what plan they are on, when it expires, whether it is paid and what happens next. Good membership software does the follow-up for you: it charges recurring plans automatically, sends a reminder with a payment link when a plan is about to expire, blocks check-ins when it has lapsed and sends an offer when a member has been gone a month.

Tuckly supports every membership model a gym in United States sells: monthly, quarterly and annual plans, class packs, personal-training packages, family and corporate memberships, trial passes and day passes, with pro-rated upgrades and freezes built in.

  • Any plan type: recurring, fixed-term, packs, PT, family, corporate
  • Auto-renewal by card and ACH with failed-payment retries
  • Expiry reminders with payment links on WhatsApp and SMS
  • Freeze, transfer, upgrade and refund in two clicks
  • Check-in blocking for lapsed or unpaid members
  • Win-back campaigns for expired members

The membership lifecycle, automated

What Tuckly does at each stage so your team does not have to.

  1. 1

    Enquiry to sign-up

    Leads from walk-ins, your website and social ads land in the CRM. A trial pass or membership is sold with a payment link and a digital waiver.

  2. 2

    First payment

    Jake Miller pays by card and ACH. Tuckly issues the Sales tax invoice, sends the receipt on WhatsApp and SMS and activates check-in access.

  3. 3

    Every renewal

    Recurring plans charge automatically. Fixed-term plans get a reminder three days before expiry with a one-tap payment link.

  4. 4

    Missed payment

    Failed charges retry; unpaid members get a reminder sequence and are blocked at the door until they pay from the link.

  5. 5

    Freeze, upgrade or transfer

    A travelling member freezes for a month, a regular upgrades to annual with a pro-rated credit, a family adds a second member, all from the app or the desk.

  6. 6

    Lapse and win-back

    Expired members get an automated offer at 30 and 90 days. Reports show who came back and what it was worth.

Membership plans for every gym model

Set up a plan once and sell it forever. Choose the duration, price, Sales tax treatment, access hours, locations, class allowance and whether it auto-renews. Attach a joining fee or a discount code. Plans appear in the member app and on payment links, so a new member can buy without anyone at the desk.

  • Monthly, quarterly, half-yearly and annual plans
  • Class packs and session packs with expiry
  • PT packages assigned to a trainer
  • Family and couple plans with a primary payer
  • Corporate memberships billed to a company
  • Trial passes, day passes and guest passes

Renewals and dunning without the awkward conversation

Most gyms lose 5–10% of revenue to late and missed renewals. Tuckly removes the human step: members on recurring plans are charged on the due date, everyone else gets a polite reminder with a pay link on WhatsApp and SMS before, on and after the expiry date, and the door only opens for paid members. Staff see a single dues list with one-tap reminders for the few who still need a call.

Freezes, transfers, upgrades and refunds

Life happens to members. Tuckly handles a one-month freeze for travel or injury, a transfer to a friend, an upgrade from monthly to annual with pro-rated credit, a move to another branch and a partial refund, each in a couple of clicks, each logged on the member’s record and each reflected in the next invoice.

Loved by gym owners

What gym owners in United States say

“We used to spend the first week of every month chasing fees on WhatsApp. Now the reminders and payment links go out on their own and dues are collected before I even look at the dashboard.”

Owner, Ironworks Fitness, Austin

62% fewer overdue payments

“Biometric check-in blocks expired members automatically. No more awkward conversations at the desk, and renewals happen on the spot through the app.”

Manager, Miami Fitness, Miami

3 hrs saved per day at the front desk

“The Sales tax invoices alone were worth it. My accountant gets a clean export every month instead of a shoebox of receipts.”

Founder, Denver Strength Co., Denver

100% of payments invoiced automatically

Gym membership software pricing in United States

Monthly Annual 2 months free

Starter

For new and single-trainer gyms getting organised.

$41 /month

$492 billed yearly

  • Up to 200 active members
  • 1 location
  • 2 staff logins
Start free trial
Most popular

Growth

For growing gyms that want automation and classes.

$83 /month

$996 billed yearly

  • Up to 1,000 active members
  • 1 location (+1 add-on)
  • 10 staff logins
Start free trial

Pro

For established gyms and chains with multiple locations.

$166 /month

$1,992 billed yearly

  • Unlimited members
  • Up to 5 locations
  • Unlimited staff logins
Start free trial

Enterprise & franchises

More than 5 locations, custom integrations, SLAs and on-site training. Priced per location.

Talk to sales

All prices in USD, exclusive of Sales tax. 14-day free trial on every plan. No setup fees, no transaction fees.

FAQ

Gym membership software: common questions

What is the best gym membership software for small gyms?
Small gyms need membership software that automates renewals by card and ACH, sends reminders on WhatsApp and SMS and issues Sales tax invoices without extra staff. Tuckly Starter at $49/month does this for up to 200 members and upgrades as you grow.
Can gym membership software charge members automatically?
Yes. Members on recurring plans are charged automatically through Stripe by card and ACH. If a charge fails, Tuckly retries and sends the member a payment link so the renewal still happens.
How does the software handle membership freezes?
A freeze pauses the plan for a chosen number of days, extends the expiry date by the same amount, pauses recurring charges and blocks check-ins until the freeze ends. Freezes are logged on the member record and can be limited per year by plan.
Can members renew their own membership?
Yes. In the Tuckly member app a member can see their expiry date, renew or upgrade with card and ACH, download invoices and update their details. Renewals made in the app activate access instantly.
Does it support family or corporate memberships?
Yes. Family plans link several members to one payer, and corporate plans bill a company for a group of employees with a single invoice carrying the company’s EIN / Tax ID.
Can I import memberships from Excel or my old software?
Yes. Import a spreadsheet with names, phones, plans, start and expiry dates and balances in minutes. On Growth and Pro plans our team migrates your data free, including attendance history.

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